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Advanced Troubleshooting Factory Reset Your Modem and Router: If the basic What do the lights mean on the nbn FTTP Connection Box? If the following lights on the nbn Connection Box or Optional Power Supply with Battery Backup unit are red, you may need to contact us for Troubleshoot in My Telstra To test and troubleshoot your mobile issues in My Telstra: Go to Help Select Get help with an issue Select the issue you want help This video shows how optimize and fix some common WiFi problems on the Technicolor version of the Telstra Smart Modem. Make sure your Wi-Fi speed and other reception-related issues can be caused by the placement of your modem. Telstra Smart Modem 3 User Manual View and Read online. When it comes to the NBN we know you’ve got 99 problems, but troubleshooting your modem shouldn’t have to be one. Telstra (regular): telstra. This video will guide you through setting up your Telstra Smart Modem 4 — specifically for customers connecting via NBN, OptiComm, or Satellite. 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Connect your phone to this wifi network (it should appear on wifi available networks on the phone). Here’s how we did it, and how you can They are identical to the Gen 2. com If you are still stuck then we are more than happy to help, just visit telstra. Select a Getting started guide or problem to get help with your Telstra 4GX USB Modem 2. Today I came After adding Internet Optimiser in MyTelstra, DumaOS software is activated on your Telstra Smart Modem and can be customised using its web interface from desktop or mobile To access it: Learn how to connect a DECT handset to your Telstra Smart Modem. 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